We now ship to the United States! 🇺🇸
FAQ
FREQUENTLY ASKED QUESTIONS
we’re not your typical tea company; it’s a journey into the heart and soul of Australia. We’re all about sharing a piece of our country’s rich tapestry with the world. Blak Brews is a celebration of diverse flavors, cultures, and stories that make up this land down under. It’s about connecting people, sparking conversations, and, of course, delivering some ridiculously good tea along the way.
Our ingredients? They’re the real stars of the show, sourced from the heart of Australia’s breathtaking landscapes. We’re talking about the wild and rugged outback, the lush rainforests, and the stunning coastlines. We’ve got a deep respect for this land, and we work tirelessly to source our ingredients sustainably. That means we not only capture the unique flavours of Australia but also ensure we leave this land better than we found it.
What makes Blak Brews stand out from the crowd of tea brands, you ask? Well it’s all about the blend of tradition and innovation. We’re not just another tea company; we’re a celebration of Australia’s rich heritage and its vibrant, diverse flavors.
Our teas aren’t your run-of-the-mill brews; they’re a fusion of Indigenous ingredients and modern craftsmanship. We take the wisdom of generations past and blend it with contemporary techniques to create something truly unique.
But it’s not just about the flavors; it’s about the stories we tell with every cup. Blak Brews is a bridge between cultures, an invitation to slow down and savor the moment. Our teas are conversation starters, a way to bring people together and spark meaningful dialogues.
So, what sets us apart? It’s the passion, the heritage, and the commitment to crafting experiences that resonate with the soul. It’s the richness of ridiculously good tea, and it’s an invitation for you to join us on this flavorful journey through the heart of Australia.
Looking to bring a bit of Blak Brews magic to your business? We’ve got you covered. We offer wholesale options for businesses that share our passion for great tea. Partnering with us means offering your customers something truly unique, a taste of Australia that they won’t forget. So, if you’re keen to join us on this tea-filled journey, just reach out, and we’ll work together to brew up something special. Start Here
Ah, great question! Blak Brews offers a diverse range of teas, and not all of them are caffeine-free. While some of our blends, like the herbal tisanes, are naturally caffeine-free, others, especially our black tea varieties like “Australian Breakfast,” and “Kakadu Sunset,” do contain caffeine.
Now, here’s the interesting part – caffeine isn’t the only player in the tea game. Our black teas also come with naturally occuring L-theanine, a compound known for its calming effects. So, you get that caffeine boost without the jitters, thanks to this natural balance.
So, whether you’re looking for a soothing caffeine-free cup or a bit of a kick with that L-theanine twist, Blak Brews has something for everyone. It’s all about finding the blend that suits your taste and mood. Cheers!
Shipping
FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING
We offer competitive shipping rates based on your location and the size of your order. You can see the shipping cost at checkout before finalising your purchase.
Shipping times may vary depending on your location. In general, domestic orders within Australia typically take 2-7 business days to arrive. Please note that shipping times can be affected by factors such as public holidays and peak seasons.
Yes, we do offer express shipping for those who want to receive their Blak Brews products more quickly. You can select this option during the checkout process.
Absolutely! Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and monitor its delivery status.
If you’re not home when your package is delivered, the courier will typically leave a card with instructions on how to arrange redelivery or pick up your package from a nearby location. You can also provide delivery instructions during checkout to specify a safe place for the package.
We take great care in packaging our products to ensure they arrive in perfect condition. However, if your package arrives damaged or is missing items, please contact our customer support team immediately. We’ll work to resolve the issue and ensure you receive the products you ordered.
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request, but keep in mind that address changes may not be possible if your order has already been shipped.
We occasionally run promotions that include free shipping for orders over a certain amount. Be sure to check our website or subscribe to our newsletter to stay updated on our latest offers and promotions.
If you have any additional questions or concerns about shipping, please don’t hesitate to reach out to our friendly customer support team. We’re here to assist you and ensure your Blak Brews order arrives safely and on time. Contact Us
Tea
FREQUENTLY ASKED QUESTIONS ABOUT OUR TEA
Well, some herbal teas are safe during pregnancy, but others might not be. Best to have a yarn with your healthcare pro before sipping away.
True teas come from the Camellia sinensis plant, while herbal teas like our Red Centre, are made from herbs, fruits, flowers, and spices – no tea leaves in sight.
Ah, great question! Each type of tea, be it green, black, white, or herbal, has its own sweet spot for brewing. It’s all about finding that perfect balance. However, we do have recipe cards for all our teas.
Iced tea’s easy, mate! Brew it up double strength, cool it down, and toss in some ice. Add sweeteners or garnishes if that’s your style.
Blak Brews offers a range of teas, including caffeine-free options. However, we also have black teas like our Australian Breakfast, Kakadu Sunset, and Australian Earl Grey with Finger Lime, which contain low levels of caffeine. So, there’s something for every tea lover in our collection.
Our Tea Range
FREQUENTLY ASKED QUESTIONS ABOUT OUR TEA RANGE
Our Red Centre tea is a true Aussie delight. What makes it special? Well, it’s caffeine-free, for starters. Imagine hibiscus and rosehip shells, those vibrant red hues dancing together with Australian Strawberry Gum, and just a hint of peachy quandong. The result? A tea that’s not just about taste but also a journey through our native landscapes. It’s like sipping the essence of the Outback, capturing the heart of Australia in every cup.
Now, let’s talk Lemon Myrtle. This one’s a real bush tucker delight. It’s made from the finest handpicked leaves, and let me tell you, it’s like a fresh Australian sunrise in a cup. The taste is invigorating, full of flavor, and carries a hint of that lemony zing that’ll put a smile on your face. But here’s the kicker; it’s not just a drink; it’s a taste of our beautiful land, a connection to our roots.
Desert Sunrise, the name says it all. It’s a blend of Australian Sencha Green tea, desert finger lime for that zesty kick, marigold petals for a splash of color, and peachy Quandong extract for that fruity goodness. It’s like having a sunrise in your cup, no matter the time of day. This one is pure energy in a tea bag, a vibrant and invigorating way to start your day.
If you’re into black tea, you’ve got to try our Australian Earl Grey. It’s a mild black tea blend, but it’s far from ordinary. We’ve added finger lime, bergamot, orange peel, lemon peel, and a touch of cornflowers for that extra pop. This one’s a personal favorite of mine. It’s like a symphony of citrusy goodness with a black tea base. Truly delightful, I promise!
Ah, the Australian Breakfast, a classic! This 100% black tea is grown on Kuku Yalanji country, right in the heart of the Daintree wilderness and rainforest area of North Queensland. It’s smooth, medium-strength, and has a delicate flavor with little to no bitterness. Whether you take it with milk or prefer it Blak, it’s bound to win your heart. It’s a taste of our land’s beauty, a connection to the lush rainforests, and a tribute to the traditions of our people.
